Our Services

Our Primary Services and Solutions

Services that our most significant clients like the most
Outbound IVR

Predictive Auto Dialer

A predictive dialer dials a listing of telephone numbers and connects answered dials to people making calls, often mentioned as agents. Predictive dialers use statistical algorithms.

Prdictive Dialer Services

CTI solution

Computer telephony integration technology is a software product that connects phone systems and computers, specifically with customer relationship management systems.

Call Center Dialer Solution

IP-PBX

An IP PBX is a system that connects telephone extensions to the public switched telephone network and provides internal communication for a business.

Our trending services

Efficient Inbound /Outbound /Blended Solutions.
CRM Solutions

CRM Solutions

Customized tailor-made CRM and Integration solutions start from 400 INR/hr with cost-effective and affordable modules depending on end clients' requirements like Existing/New Software Development/Maintenance.

IP PBX Support

Vicidial - Go autodial - Trix Box - Elastix - Asterisk - IP PBX Support / Consultancy

If the client has a Dialer and needs support, then either client can buy Voice over Internet Protocol (VoIP) and get Dialer support or pay us hourly.

Outbound IVR

Outbound IVR

Outbound Call Centers using an Outbound IVR Solution are different from predictive dialers or robocalls. Telemarketing companies utilize predictive dialers to connect with as many end-users as possible.

hosted dialer

WEB SERVICES

We Are Offering A Wide Range Of Services like Static Website building, Click To Call Service Captcha Services, Captcha Services, Bulk Email Software, Website Mantainence, CRM/Software Development, Live Chat support solutions, Company Branding, Technical Outsourcing, and many more. For Further Information about any of these services, feel free to contact us.

predictive auto dialer

PRI Card

A PRI card is used to connect PRI lines to IP PBX/ IP Telephony Server so that all the IP Phones/ Analog phones (extensions) can make outgoing calls or receive incoming calls using it.

Cloud telephony

CLOUD TELEPHONY

Outbound Contact Center Solutions: Avyukta Intellicall outbound contact center solutions are needed for today's modern contact centers and enterprises. With our vertical-based designed outbound contact center solutions, we commit to ensuring the highest revenues and productivity by increasing the productivity of your campaigns through increased customer contact, increased prospect to customer conversion, and reduced cost per contact.

Inbound Solutions Inbound ACD Routing Intelligently used to route contacts based on ANI and DNIS. Our ACD solutions allow you to easily apply inbound automatic call distribution routing for all contact types, dialer solutions, including voice, email, chat, IM, social, and SMS.

How Does a Predictive Dialer Work?

A Predictive Dialer is an outbound(OBD) automated dialer that increases agents' efficiency in a call center campaign by dialing numbers ahead of time and connecting answered calls to agents. It uses a machine-learning algorithm that analyses calls, dropped calls, number of active agents, and other call metrics, then adjust the rate at which numbers are dialled.

It is a predictive algorithm, and there are examples when the vendor might not immediately be available. The more vendors you have made calls with, the better the Predictive Dialer is connecting calls at the right time. It is advised to have at least six agents making calls for a Predictive Dialer to work efficiently.

By reaching these metrics with average talk and ring time, the Predictive Dialer can dial numbers at the right time, so an agent becomes available as soon as a contact replies to the phone.

The agents time is not wasted attending to dial tones, skipping wrong numbers or hanging up on unanswered calls.

Predictive dialer software

Our Clients And Affiliates

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