Avyukta Intellicall Consulting Pvt. Ltd.
Advantage of Predictive Dialer Software in Udaipur
Call us on: – +91-856-00-00-600 Avyukta Intellicall Telephony Solutions. Do you know why?
You should seriously consider a cloud-based predictive dialer for your call center. Let’s take a look at why.Predictive dialing, of course, enables businesses to make employees more efficient by improving call ratios. It also can be used for automated messages, which is handy for businesses of any size that want to reach out to customers for reminders, sale opportunities, etc. (Be mindful of regulations, however – the Telephone Consumer Protection Act strictly regulates the dos and don’ts of automated dialing).
A predictive dialer is an electronic device that allows for automated outbound dialing to a list of numbers, connecting answered calls with the calling person. The main advantage of predictive dialer over other automated dialers is that it is able to calculate (predict) the probability of a call being answered and according to this value, make the right number of calls to optimize the balance between low agent idle time and low abandonment rate.Our Hosted/Cloud Based Predictive Dialer is easy-to-use, easy-to-setup, and has a robust feature/functionality toolset that rivals even the most expensive premise based systems. We can have you up and running in a matter of hours. All your agents need is a reliable broadband internet connection and they can login and take calls from anywhere in the world.